Because Pets Deserve the Best
Products
Frequently asked questions
What is the return policy?
We want you and your pet to be 100% happy! You have 30 days from delivery to return any item for a full refund if you're not completely satisfied. Just email us at pawberryxx@gmail.com with photos of any issues and we'll make it right immediately. Your pet's happiness is our guarantee! 🐾
Are any purchases final sale?
Never! We believe every pet deserves products they'll love. If something doesn't work out, we'll gladly exchange it or give you a full refund within 30 days. No pet parent should worry about final sales! 💕
When will I get my order?
Most orders arrive within 7-12 business days! We'll send tracking info as soon as your order ships so you can follow your pet's new favorite thing on its journey to you! If there are any delays beyond our delivery window, just contact us at pawberryxx@gmail.com and we'll make it right. 🚚
Where are your products manufactured?
Our products are made by carefully selected manufacturers who meet our strict quality and safety standards for pets. Every item is inspected before shipping to ensure your furry friend gets only the best quality products! We work with trusted partners who share our love for pets. ✨
How much does shipping cost?
Great news - shipping is FREE on all orders! We believe spoiling your pet shouldn't come with extra fees. Just place your order and we'll handle the rest - no surprises at checkout! 🎁